Privacy Policy | Asue Co., Ltd.

[Asue Group Privacy Policy]
Regarding the handling of all the personal information acquired and used by Asue Co., Ltd., Asue (Shanghai) Co., Ltd., Kobayashi Soken Co., Ltd. and NeoNovus Co., Ltd., the privacy policy is as follows.

01Entities to which this Privacy Policy applies

Asue Co., Ltd.
Address and Name of representative: Click here
Asue (Shanghai) Co., Ltd.
Room 88, 15F L'Avenue, 99 Xian Xia Rd, Chang Ning district, Shanghai, China
Hiroki Yokoyama / Chairman
Kobayashi Soken Co., Ltd.
Address and Name of representative: Click here
NeoNovus Co., Ltd.
1-3-1, Uchisaiwai-cho, Chiyoda-ku, Tokyo Japan
Shuji Kato / President
* NeoNovus Co., Ltd. is a capital and business alliance partner of Asue Co., Ltd.

02Compliance with Laws and Regulations

When handling personal information, we will comply with the "Act on the Protection of Personal Information," as well as other related legal regulations, guidelines, this privacy policy, and the companies’ internal regulations.

03Acquisition of Personal Information

We will acquire personal information through appropriate and legitimate means. Other than cases where exceptions are authorized by laws and regulations, we will indicate or announce the purpose of use of the information to its owner beforehand or notify them immediately after acquiring the information.
The purpose of use for acquired personal information that is announced beforehand is as follows.

Personal information of customers and users:
- For business communications and correspondence
- For contract-related management
- For responding to inquiries or consultations
- For provision of information on existing or new products and services
- For sales and promotional activities
Personal Information of Customers Who Purchase Products or Services (including online shopping):
- For delivery of products and services
- For communications and inquiries necessary for the purchase and delivery of products and services
- For providing information via mail or email
- For requesting participation in surveys
- For use as statistical information that does not identify individuals, such as understanding purchasing demographics
Personal Information of Individuals Who Inquire About Products or Services:
- For responding to inquiries and delivering replacement products
- For other necessary communications
- For use as statistical information that does not identify individuals, such as understanding inquiry trends
Personal information of applicants for employment and information of applicants introduced by employment agencies for the purpose of employment screening:
- For employment screening
Personal information of former employees:
- For compliance with labor-related laws and regulations
- For fulfillment of labor contracts
- For emergency contact
Personal information of shareholders:
- For exercise of rights and fulfillment of obligations based on laws and regulations
- For providing of services to shareholders
- For shareholder management
Personal information of participants of events etc.:
- For event management and operation
- For requests for questionnaires
- For use as statistical information that does not identify individuals, such as understanding participant trends

04Use of Personal Information

Other than cases where exceptions are authorized by laws and regulations, we will only use personal information within the necessary scope to accomplish the purposes of use as provided above.

In addition, cookies are temporarily used on some parts of our website for provide more convenient services to site visitors. We also utilize Google Analytics on our website to understand, investigate, and analyze site usage. For details on how Google Analytics collects and processes data, as well as additional information about Google Analytics, please refer to their website.

05Provision of Personal Data

Other than cases where exceptions are authorized by laws and regulations, we will not disclose or provide personal data to any third parties other than contractors, cooperating companies, or business succession destinations without the consent of the owner of personal data.
The joint use of personal data that we undertake is as follows.

Personal Data Items to be jointly used
Items that are needed to accomplish the purposes of use as provided in above “03 Acquisition of Personal Information”, such as name, address, telephone number, age, gender, email address etc.
Scope of Joint Users
- Asue Co., Ltd.
- Asue (Shanghai) Co., Ltd.
- Kobayashi Soken Co., Ltd.
- Vegepal Co., Ltd.
- NeoNovus Co., Ltd.,
Purpose of Joint Users
The purpose provided in “03 Acquisition of Personal Information”
Manager who are responsible for management of personal data
- Asue Co., Ltd.
- Obic Midosuji Bldg. 6F., 4-2-3, Hiranomachi, Chuo-ku, Osaka, Japan
- Shoji Amou / President

06Management / Protection of Personal Data

We will conduct security control measures that are necessary and appropriate in order to manage and prevent any leakage, loss, or damage of personal data. We will also conduct necessary and appropriate oversight of employees and contractors who handle personal data.

07Disclosure / Correction, etc. of Personal Data in Our Possession

In cases where the owner or an agent of the owner of personal data in our possession requests its disclosure, correction, addition, omission, suspension of use, deletion, or suspension of the provision of the data to a third party, we will respond in accordance with the laws and regulations after confirming that the request is from the person himself/herself or his/her agent with legitimate authority by the prescribed method. Concrete methods of above requests will be available from the contact point set out in “09 Inquiries.”

08Policy Reviews

We will revise and improve our handling of personal information at our discretion.

09Inquiries

(To Asue Co., Ltd., Asue (Shanghai) Co., Ltd. and NeoNovus Co., Ltd.)
Please use the inquiry form for inquiries related to this privacy policy.
Click here

(To Kobayashi Soken Co., Ltd.)
TEL: +81-48-4467-7134
Open between 9:00 a.m. and 5:00 p.m. Mon-Fri (Except national holidays and company holidays)

Revised december 2, 2024

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